The Communication industry is evolving in response to changing business models and other unforeseen challenges. Companies with scalable and reliable IT environments are better positioned to handle these challenges and take advantage of the changing market dynamics.
HBS works with over 100 providers addressing the clients’ needs and designing the right solution for you.
PBX
Private Branch Exchange is a private telephone network used within a company. Users of the PBX phone system share a number of outside lines for making external phone calls.
Broadband
This is a common term for a very fast connection to the Internet. It allows users to send e-mail faster and speed up everything they do online.
Cloud Integration
In the simplest terms, cloud computing means storing and accessing data and programs over the Internet instead of your computer’s hard drive. The cloud is just a metaphor for the Internet.
SD-WAN
SD-WAN, or software-defined wide area network, is the newest capability in the world of WAN. Software-defined networking capabilities can be applied as a virtual overlay to a company’s current WAN connection, which would typically be MPLS-based today.
An SD-WAN architecture can connect your branches and data centers, optimizing network performance, for about 1/3 of the cost of using solely MPLS.
One good thing about SD-WAN is that since it is software, the configuration of this solution onto your current infrastructure is quick and easy, and can produce OPEX and CAPEX savings up to 90% in a few short months.
Click on the What’s New link above to see why many companies are switching to SD-WAN.
Disaster Recovery
There’s a lot of hype and misinformation out there about “In the Cloud”. Disaster Recovery (Cloud DR) is a backup and restoration strategy that involves storing and maintaining copies of electronic records in a cloud computing network.
Hosted VoIP
Voice over Internet Protocol (VoIP) is a blessing to telecommunications with its ability to transmit voice over a data network. VoIP sidesteps traditional phone hardware and transmits voice over the company’s data network already in place.
Benefits of VoIP
Business VoIP systems and Small Business Phone Systems offer many advantages to a company because they increase productivity and lower costs. Other benefits include:
- Access – Since users are never in the same place, they are able to access VoIP anywhere they go using any internet connection. This is especially useful for employees who work abroad, are stuck in traffic, or work from home.
- Integration – This form of technology allows integration with other forms of communications. This could be especially useful in Customer Relationship Management since it helps increase productivity within your Sales and Support departments.
- Flexibility – There is no need for IT as the user can make necessary changes on their own. They can do this by making the changes directly through the dashboard or by calling a VoIP service provider.
- Functionality – Users are able to use special features not available otherwise. These features include call forwarding and electronic messaging, three way conferencing, video conferencing, and advanced call distribution.
- Lower startup and maintenance costs – Companies may wish to implement a VoIP business phone due to the low cost of initial setup and routine maintenance. By having a data network instead of regular phone lines, businesses are able to combine all communications into a single network.
A broadband service can transmit information up to 40 times the speed of a dial-up modem connection. The connection is always on, like water or electricity, users don’t need to dial up every time they want to log on.
Broadband ADSL also lets people surf the internet and use the telephone at the same time. Broadband is revolutionizing online activities everywhere for businesses, entertainment and public services. Speeds of up to 160 times faster than a dial-up connection give you access to new services including internet-TV and video on demand, across home, business and public life.
